First International Bank and Trust is a family-owned community bank and one of Prairie Business Magazine's 50 best places to work.

We are seeking a dynamic and experienced Loan Operations Manager to lead our Loan Operations department. This role is ideal for a strategic thinker with strong leadership skills and a passion for operational excellence in the banking industry.

This is an in-office position.

Key Responsibilities

• Supervise Loan Operations Team Leads and their respective teams, including hiring, training, performance management, and conflict resolution.
• Lead strategic planning and goal setting for the department; standardize procedures to improve efficiency.
• Oversee the use and maintenance of loan systems such as LaserPro, LoansPQ, and Navigator; ensure proper training and consistent usage.
• Monitor and report on department performance metrics and ensure service level agreements (SLAs) are met.
• Develop and maintain corporate policies and procedures related to loan operations.

Position Competencies

• Learning Agility
• Effective Communication
• Decisive Leadership
• Strategic and Critical Thinking
• Resilience

Qualifications

• Associate’s degree or equivalent from a two-year college or technical school.
• Minimum of four years of relevant experience in loan operations.
• Management experience strongly preferred.
• Equivalent combinations of education and experience will be considered.

First International Bank and Trust is a family-owned full-service Community Bank with locations in ND, MN, SD, and AZ. We show our employees we care by providing competitive benefits and training and growth opportunities.

We show our employees we care by providing competitive benefits and training and growth opportunities. Here are the things we offer within our full-time benefits package:

• Health, Dental & Vision
• 401K Retirement Plan with Employer Match
• Paid Parental Leave
• Life and Disability Insurance
• Generous PTO and Holiday pay

If you are interested in learning more, you can apply or if you have questions before applying you can reach out directly at TalentAcquisition@FIBT.com.

Equal Opportunity Employer